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OPEN 365 DAYS A YEAR

At Easy Active Studio, there are no more excuses not to work out.

Our studios are open 365 days a year, from 6:00 AM to 11:00 PM.

CANCEL ANYTIME, WEEKLY!

Easy Active Studio is the first fitness club to offer weekly cancellation options.

Starting, canceling, or even temporarily freezing your membership is incredibly easy with our user-friendly app.

EVEN THE PRICES ARE EASY!

Easy Active Studio is the smartest fitness chain in Spain.

Extended opening hours, weekly cancellations, modern equipment, and all at a very attractive price.

PER WEEK

8,99

Near you
Unlimited use every week
Extended opening hours
Modern equipment

FACILITIES

Functional training

Functional training is a method that focuses on improving the body's overall functionality and performance. Instead of isolating specific muscle groups, it emphasizes exercises with free weights such as dumbbells and kettlebells. Additionally, you have access to a specialized structure for functional training.

Fitness

Fitness is a personal journey. Regular and consistent training leads to significant improvements in your overall health and well-being. Easy Active Studio offers a wide range of training machines for all muscle groups, including chest press, lat pulldown, shoulder press, leg press, and much more.

Functional Training

Cardio Fitness

Consistency is key when it comes to improving your cardio fitness. Adjust the intensity and duration of your workouts according to your personal level and goals. At Easy Active Studio, you'll find bikes, treadmills, elliptical trainers, and stairmaster machines at your disposal.

Términos y condiciones

Easy Active Studio

Las disposiciones del capítulo 1 del presente documento se refieren a las condiciones generales de suministro de NL & ES Actief, que se han elaborado en consulta con la Asociación de Consumidores en el marco del Grupo de Coordinación de la Autorregulación del Consejo Económico y Social, y entrarán en vigor el 1 de enero de 2018. Estas disposiciones son requisitos mínimos y pueden ser anuladas en favor del consumidor por las disposiciones del capítulo 2.

ADDITIONAL CONDITIONS OF EASYACTIVE STUDIO

Article 19 Indivisibility

19.1. The conditions of this Chapter 2 are the special conditions of Easyactive Studio that apply as a supplement to the standard NL Actief conditions of Chapter 1 of this document. The conditions of Chapter 1 and this Chapter 2 form an indivisible whole. If in Chapter 1 and/or Chapter 2 reference is made to "these conditions", "the general (delivery) conditions" or similar expressions, this refers to Chapter 1 and Chapter 2 jointly. This means, among other things, that the articles referred to in one chapter also apply to the articles of the other chapter.

Article 20 Additional definitions

Company: a legal entity or natural person acting in the exercise of a profession or commercial activity.
Additional services: the services or facilities that a Member can purchase in addition to Fitness in exchange for a fee and to which additional conditions apply. These include personal training activities. For more information and prices, please consult the application.
Facilities: fitness facilities, with the exception of parking facilities.
House rules: the internal rules of the Entrepreneur (or the relevant establishment of the Entrepreneur) which contain the conduct rules to be followed by the Members (including in relation to the facilities of the Entrepreneur/the establishment and other people and their property).
Member: the Consumer who has concluded a Contract with the Entrepreneur; “Members” means more than one.
The website: easyactivestudio.es

The application: the “Easyactive Studio” application, which can be downloaded through the App Store, Google Play and the website.

QR code scanner: the QR code scanner integrated in the application, which allows the Member to access the Entrepreneur’s facilities after written confirmation of membership.
“We”, “us”, or “our”: refer to the “Entrepreneur” defined in Article 1 of these conditions (same meaning).

Article 21 Membership and termination

21.1 The Contract is concluded with Easyactive Studio, as indicated on the registration form or in the offer. Therefore, the term “Entrepreneur” or “Easyactive Studio” refers to the corresponding legal entity/establishment.

21.2. The Entrepreneur is available for contact by email at: info@easyactivestudio.es. For general information, it is also possible to consult the Website.

21.3. The registration fee/administration costs and the first periodic payment shall be paid at the moment of registration.

21.4. The Entrepreneur is entitled to use the data provided to communicate with Members.

21.5. Once registration is completed, the Member will have access to the Entrepreneur’s facilities.

21.6. If a Member wishes to terminate the Contract, this must be done via the Application. The Contract may be terminated at any time without the need to state a reason.

Article 22 Payment conditions

22.1. All subscription fees shall be paid in advance, are immediately due, and shall be paid by direct debit.

22.2. For any returned payment, for any reason, a surcharge of €5 per return will be charged to cover (non) payment costs.

Article 23. Add-ons to the subscription

23.1. The Member may choose to use Additional services. Registration for an Additional service may be done at any time during the term of the Contract through the application of the Entrepreneur.

23.2. Additional services are subject to the same restrictions that apply to Fitness.

23.3 The Member’s ability to make use of Additional services automatically ends if the Contract is terminated.

23.4. Payment for Additional services shall be paid to the Entrepreneur at the moment of booking the Additional services. If payment is not made on time, the Contract for the Additional services shall not take place.

23.5. The Entrepreneur shall make reasonable efforts to ensure the provision of “Additional services” proceeds as smoothly as possible. Malfunctions may lead to limitations in service provision; the Entrepreneur is not liable for such malfunctions, nor do these entitle the Member to refunds, discounts or reduction of subscription fees. The Entrepreneur shall resolve malfunctions or limitations in the “Additional services” as soon as possible.

Article 24 Access to the facilities of the Entrepreneur by QR code

24.1. After written confirmation of membership, the Member will obtain personal access by means of a QR code scanner, which must be used each time the Member visits the Entrepreneur’s facilities. The QR code at the entrance of Easyactive Studio must be scanned with the QR code scanner mentioned above.

24.2. Only the Member may use this personal access to the club and it may not be transferred to another person.

Article 25 Unlawful performance of personal training activities

25.1. The Member is prohibited from carrying out personal training activities at Easyactive Studio without the prior written consent of the Entrepreneur.

Article 26 Handling complaints

26.1. In the event of complaints relating to the services of the Entrepreneur (or their provision), the Member may notify this via the email address mentioned in Article 21.2. In any case, the Member must indicate the following:
(a) as subject “complaint”,

(b) name and contact details,

The Entrepreneur will send the response and subsequent correspondence to the email address provided by the Member. The complaint shall be handled in accordance with the procedure set out in Article 14 of these conditions.

Article 27 Processing personal data

27.1. We process your personal data for various purposes. For more information, please consult our privacy statement on the website.

Article 28 Video surveillance

28.1. At Easyactive Studio there are surveillance cameras in various areas, including common areas and fitness rooms. The purpose of this surveillance is, among others, to prevent vandalism and theft of Members’ personal belongings, to ensure safety and to detect emergency situations.

Article 29 Conduct and house rules

29.1. Members shall at all times behave in accordance with applicable legislation and regulations, the Contract (including these conditions), the House Rules, and what is considered acceptable in society. The above means, in any case (without limitation), that the following behaviours are prohibited for Members:
(a) any form of discrimination, including that based on gender, religion, skin colour, ethnic origin or sexual orientation, (b) physical contact with other Members or other persons without their express consent, (c) theft or damaging the property of the Entrepreneur or other persons.

29.2. Members shall not make audio or video recordings at the facilities without the express written permission of the Entrepreneur.

29.3. The House Rules contain additional regulations regarding the circumstances mentioned in paragraph 1 of this article and can be consulted on the website and at the facilities.

Article 30 Applicable rules

The studio is only accessible to subscribers. It is not permitted to give access to persons without a subscription.
Always use a towel during training and place it on the fitness equipment. For all floor exercises, place a towel on the floor where you will perform the exercise.
Loose items (weights, dumbbells, etc.) must be put back in their place after use.
Keep your valuables and other belongings in a safe place.
Wear appropriate and safe sportswear and use suitable and clean sports shoes.
It is not permitted to wear caps, hats or other head coverings in the training room, except for those worn for religious reasons.
Phone calls are not permitted in the training room. The use of mobile audio devices to listen to music is permitted.
It is not permitted to bring food into our gym.
Use bottles with caps (sports bottles) in the training room.
Do not disturb other athletes.
The use and trafficking of narcotics is prohibited.
Smoking and consuming alcohol are not permitted.
Gyms are not suitable for pets. Therefore, they are not allowed.
Use of the gym is at your own risk. Easyactive Studio is not liable for damages or injuries that the member or their belongings may suffer.
Easyactive Studio is not liable for loss, theft and accidents in and around the gym.
Failure to comply with the above rules may lead to cancellation of the membership without the right to refund of fees paid up until that moment.

CHAPTER 1 - GENERAL TERMS AND CONDITIONS OF NL ACTIEF

Article 1: Definitions

The Entrepreneur:

natural or legal person who, as a member of NL & ES Actief, concludes a Contract relating to Fitness.

The Consumer:

natural person who does not act in the exercise of a profession or commercial activity and who concludes a Contract relating to fitness.

Fitness:

a service aimed at physical and/or mental activity.

The Contract:

contract between the Entrepreneur and the Consumer in relation to Fitness.

In writing:

in writing is understood to mean both in physical (paper) format and digital.

Article 2: Applicability

These general terms and conditions apply to the conclusion and performance of all Contracts relating to fitness concluded between the Entrepreneur and the Consumer.

Article 3: The offer

3.1. The Entrepreneur presents the offer in writing or electronically. The offer is valid during the period indicated by the Entrepreneur. If the Entrepreneur has not set a period for acceptance, the offer will remain valid for two weeks from its date.

3.2. The offer shall include at least:

the cooling-off period, as set out in Article 5;
the facilities and support to which access is granted;
the days and times when the facilities can be used;
the subscription costs and the consequences for the costs in the event of early termination pursuant to Article 6. The offer shall clearly state whether these concern periodic or one-off costs;
at what point the Entrepreneur may increase the costs annually pursuant to Article 7;
the method of payment and the payment term;
the duration of the Contract and the corresponding notice period;
the (internal) regulations.

3.3. The description of the offer must be sufficient to allow the Consumer to assess it properly.

3.4. The general terms and conditions shall be provided in writing together with the offer, in such a way that the Consumer can take note of them and retain them.

Article 4 The Contract

The Contract is concluded by acceptance of the offer by the Consumer. The Contract is strictly personal.

Article 5 Cooling-off period

5.1. During a cooling-off period of one week after signing the Contract, the Consumer shall have the possibility to terminate the Contract at no cost. This right of termination ends at the moment the Consumer makes use of the sports facilities.

5.2. For Contracts concluded remotely (for example via the Entrepreneur’s website), a cooling-off period of fourteen calendar days applies. During that period, the Consumer has the possibility to terminate the Contract at no cost. If the Consumer, on his/her own initiative, makes use of the Entrepreneur’s services during the cooling-off period and subsequently exercises the right of termination, he/she shall owe a proportional compensation for the period in which he/she has used the Entrepreneur’s services.

Article 6. Duration and termination

a Contract of less than 12 months; and
a Contract of longer duration.

If the Consumer wishes to terminate a contract of 1 year or less, he/she shall do so, unless agreed otherwise, at the end of the subscription period, subject to a notice period of 1 week, in accordance with paragraph 4 of this article. If the Consumer does not terminate the contract in time, the Contract will continue for an indefinite period after the agreed period. The Consumer may terminate a contract for an indefinite period at any time, subject to a notice period of one week, in accordance with paragraph 4 of this article.

6.2. If the Contract is concluded for a period longer than 1 year, the Consumer shall have the possibility to terminate it after 1 year, subject to a notice

period of 1 month, in accordance with paragraph 4 of this article.

6.3. The Consumer may terminate the Contract during its term if:

6.3.1 The Consumer (preferably) demonstrates in writing that he/she has changed address and that, as a result of the increased travel time, it is no longer possible for him/her to use the sports facilities.

6.3.2 As a result of a demonstrable injury or illness at the time of termination, it is impossible for the Consumer to make use of fitness activities for the remainder of the subscription period. Termination must be carried out subject to the notice period, in accordance with paragraph 4 of this article. In the event of termination due to a demonstrable injury and/or illness, the notice period shall commence at the moment of termination, after presentation of documentation (medical certificate or other recognised specialist) showing at least that the Consumer cannot practice sports due to injury and/or illness.

6.4. The Consumer must terminate the Contract in writing.

6.5. In the event of termination as provided for in paragraphs 2 and 3, the Entrepreneur shall be entitled to recalculate the fee corresponding to the elapsed subscription period based on the period actually enjoyed and the demonstrable subscription fee and/or registration fee.

6.6. In addition to the possibility of termination referred to in paragraph 3, the Consumer has the possibility to freeze the contract. If the Consumer cannot make use of fitness activities for a period longer than one month as a result of a demonstrable injury or illness, the contractual period shall be extended by that period without the Consumer being charged additional subscription costs for this period. This does not affect the Entrepreneur’s right to charge the Consumer reasonable administrative costs.

6.7. The Entrepreneur may terminate the Contract prematurely and with immediate effect if:

the Consumer breaches one or more provisions of these conditions or of the applicable (internal) regulations, unless the breach does not justify early termination; or
the Consumer has acted unlawfully towards the Entrepreneur or towards a contractor of the Entrepreneur. In these cases, the Entrepreneur shall not refund the remaining subscription amount. This is without prejudice to the possible obligation of the Consumer to compensate for damages attributable to him/her.

6.8. If the Entrepreneur ceases its activity, he may terminate the contract prematurely subject to one month’s notice. In that case, the Entrepreneur shall refund the remaining subscription fee.

Article 7 Price and price changes

7.1. The subscription fee shall be agreed upon before the conclusion of the contract.

7.2. The Entrepreneur shall communicate any price increase with sufficient notice, 4 weeks before it takes effect.

7.3. In the event of a price increase, the Consumer shall be entitled to terminate the Contract within 4 weeks from the notification of such increase by the Entrepreneur. The Entrepreneur shall refund the subscription fee paid in advance corresponding to the period after termination. The subscription fee owed by the Consumer shall be recalculated based on the actual subscription period.

7.4. The possibility of termination provided for in paragraph 3 does not apply to price adjustments based on the CBS consumer price index or to price adjustments that derive directly from law, such as an increase in VAT, unless the Entrepreneur announces such a price increase within three months of the conclusion of the Contract. In the latter case, the Consumer shall be entitled to termination up to three months after the conclusion of the Contract. The Entrepreneur shall refund the subscription fee paid in advance relating to the period after termination. The subscription fee owed by the Consumer shall be recalculated based on the actual subscription period.

Article 8 Obligations of the Entrepreneur

8.1. The Entrepreneur guarantees that the facilities and services provided comply with the Contract.

8.2. The Entrepreneur shall subject the facilities to the necessary maintenance.

8.3. If the Entrepreneur uses the services of instructors and/or supervisors, he guarantees that they possess the level of knowledge that may reasonably be expected.

8.4. The Entrepreneur shall ensure that sufficient first aid facilities are available.

8.5. The Entrepreneur shall adhere to the NL Actief quality protocol, namely: «NL Actief Certification», which also includes the agreement on doping.

8.6. The Entrepreneur shall take sufficient measures to prevent damage to or loss of the Consumer’s property.

Article 9 Obligations of the Consumer

9.1. The Consumer undertakes to comply with the instructions given by the Entrepreneur and the (internal) regulations.

9.2. The Consumer must inform the Entrepreneur of any medical contraindication for practising fitness.

9.3. The Consumer must follow the instructions of the Entrepreneur or of the employees designated by him. The Consumer is not authorised to use equipment or facilities with which he/she is not familiar. If the Consumer is not familiar with one or more devices or facilities, he/she must inform the Entrepreneur so that the latter can provide an explanation.

9.4. The Consumer may not use the equipment and facilities if he/she is under the influence of alcohol, drugs, medication or substances considered doping.

9.5. The Consumer is not authorised to smoke in the fitness rooms made available by the Entrepreneur.

9.6. The Consumer must notify the Entrepreneur, in writing or electronically, of any change in his/her postal address, email address, bank account number and telephone number.

Article 10 Interim changes

10.1. The Entrepreneur may make interim changes to the facilities, class schedules, programmes and opening hours offered. The Entrepreneur shall announce the planned changes at least 4 weeks in advance and in an appropriate manner.

10.2. In the event of changes, as mentioned in paragraph 1, that are detrimental to the Consumer, the Consumer shall be entitled to terminate the subscription without notice during the 4 weeks following the announcement, unless the change does not justify termination. If the aforementioned termination is justified, the subscription fee paid in advance shall be refunded.

Article 11. Participation certificate

11.1. After payment of the amount owed and upon presentation of a valid identity document, the Consumer shall receive a participation certificate. The participation certificate shall be used, if requested, to register the visit at the entrance.

11.2. If the participation certificate has been lost or damaged, a new one can be requested. The Entrepreneur is entitled to charge reasonable costs for this.

Article 12. Payment

12.1. The subscription fees owed shall be invoiced and paid in the agreed manner.

12.2. In the event of late payment, the Consumer shall be in default after the Entrepreneur has notified him/her in writing and has given him/her the opportunity to pay the outstanding amount within two weeks.

12.3. After expiry of the new payment date, the Entrepreneur shall be entitled to charge statutory interest and extrajudicial collection costs pursuant to Article 6:96, paragraph 2(c), and paragraph 5 of the Dutch Civil Code. In addition, the Entrepreneur shall be entitled to deny the Consumer access to the sports facilities.

Article 13 Liability

13.1 Practising sports may involve risks. If you use our facilities, you must assess for yourself what you are capable of. We do not offer active advice from club staff. However, you can obtain user instructions or make use of the advice and recommendations we offer via our website or by other means in the club. Nevertheless, you are always responsible for the way in which you exercise and for the decisions you make in that regard. Use of the facilities is at your own risk. In case of doubt about your physical condition, we recommend that you consult a doctor or specialist to determine which form of exercise is appropriate and feasible for you.

13.2. The Entrepreneur is liable towards the Consumer for damage arising from an attributable failure to fulfil his obligations under the Contract and for damage that falls at the Entrepreneur’s expense and risk. The Entrepreneur is not liable for damage to or loss of property, unless different conditions have been agreed in this regard or there is unlawful conduct on the part of the Entrepreneur.

13.3. The Entrepreneur shall adequately insure himself against the risks of his business. The coverage of this insurance shall amount to at least 1 000 000 € per case. The Entrepreneur’s liability is limited to the insured amount, plus the deductible.

13.4. The Consumer shall be liable towards the Entrepreneur for damage arising from an attributable failure to fulfil his obligations under the Contract and for damage that falls at the Consumer’s expense and risk.

Article 14 Complaints

14.1. The Entrepreneur has a sufficiently well-known complaints procedure and handles complaints in accordance with this procedure.

14.2. The Consumer must submit complaints regarding the performance of the Contract to the Entrepreneur as soon as possible, but no later than four weeks after the Consumer has identified the defects, unless this cannot reasonably be expected. These complaints must be complete, clearly described and accompanied by the relevant evidence.

14.3. Late submission of a complaint may result in the Consumer losing his rights in this respect.

14.4. The Entrepreneur shall respond to complaints submitted by the Consumer as soon as possible, but no later than four weeks from the date of receipt. If a complaint foreseeably requires a longer processing time, the Entrepreneur shall respond immediately with an acknowledgement of receipt and an indication of the period within which the Consumer can expect a more detailed response.

14.5. If the complaint cannot be resolved by mutual agreement, a dispute shall arise which may be submitted to the dispute resolution procedure.

Article 15 Disputes Committee

15.1. Disputes between the Entrepreneur and the Consumer relating to:

the conclusion of the Contract or
the performance of the Contract,

may be submitted by both the Consumer and the Entrepreneur to the Sports and Physical Exercise Disputes Committee, Bordewijklaan 46, 2509 LP Den Haag (www.degeschillencommissie.nl).

15.2. The Disputes Committee will only handle a dispute if the Consumer has first submitted his complaint in a complete and clear manner to the Entrepreneur, in accordance with Article 14.

15.3. Disputes must be submitted to the Disputes Committee within a maximum period of 12 months from the date on which the Consumer submitted the complaint to the Entrepreneur. The dispute shall be submitted in writing, stating the name of the Consumer and the Entrepreneur, a clear and complete description of the dispute and attaching any evidence that may be provided.

15.4. When the Consumer submits a dispute to the Disputes Committee, the Entrepreneur shall be obliged to accept this choice. If the Entrepreneur wishes to submit a dispute to the Disputes Committee, he must ask the Consumer to state within five weeks whether he agrees. The Entrepreneur must announce that, once the aforementioned period has expired, he will be considered free to submit the dispute to the courts.

15.5. Disputes relating to non-payment of the subscription fee and which are not based on a substantive complaint, or relating to death, physical injury or illness, shall be settled by the court, to the exclusion of the Disputes Committee.

15.6. The Disputes Committee shall issue its decision taking into account the provisions of the regulations applicable to it. The regulations of the Disputes Committee shall be sent upon request. The handling of a dispute is subject to payment of a fee.

15.7. The committee shall issue its decision in the form of a binding opinion. The decision shall be binding on both parties. Annulment of the binding opinion may only take place if the opinion is submitted to the court within two months of its issuance. The court may only annul the binding opinion if, in relation to the content or the manner in which it has been drawn up, the decision is unacceptable in the circumstances according to the criteria of reasonableness and fairness.

Article 16 Compliance guarantee

16.1. NL Actief guarantees compliance with the binding opinion, unless one of the parties submits it to the court for review within two months of its issuance. This guarantee shall be reactivated if, after review by the court, the binding opinion is upheld and the judgment confirming it becomes final. NL Actief shall pay the Consumer an amount of up to 10 000 € per binding opinion, on the condition that, at the same time as acceptance of the compliance guarantee, the Consumer assigns to NL Actief his claim under the binding opinion for the amount paid. In the case of amounts in excess of 10 000 € per binding opinion, an amount of 10 000 € shall be paid to the Consumer. For the remaining amount, NL Actief shall be obliged to ensure that the member complies with the binding opinion. This obligation implies that the Consumer is offered the possibility of assigning his claim to NL Actief, after which this organisation, in its own name and at the expense of NL Actief, shall seek payment through the courts in order to satisfy the Consumer, or the Consumer is offered the possibility that NL Actief, in the name of the Consumer and at the expense of NL Actief, shall carry out the (extrajudicial) collection procedure, all at the choice of NL Actief.

16.2. NL Actief does not offer any compliance guarantee if, before the Sports and Physical Exercise Disputes Committee has heard the dispute and issued a final decision on it, any of the following situations occurs: • the Entrepreneur has been granted a suspension of payments; • the Entrepreneur has been declared bankrupt; • the Entrepreneur’s business activities have effectively ceased. To determine this situation, the date on which the cessation of activity is registered in the Commercial Register shall be taken as a reference, or an earlier date, provided that NL Actief can prove that the business activities have in fact ceased.

Article 17 Amendment clause

17.1 NL Actief has the right to amend or supplement the general delivery conditions, in consultation with the Consumers’ Association. In the event of amendments, the Consumer shall be informed in advance about their content and shall be given the opportunity to terminate the Contract in accordance with Article 6:237, sub c, of the Dutch Civil Code. The Entrepreneur shall inform the Consumer at least two months in advance

about the amended conditions and the date on which they enter into force. If the Consumer wishes to terminate the contract as a result of the amendment, he must do so at least one month before the effective date. Termination shall take effect one month after the Entrepreneur has received the notice of termination.
Article 18. Applicable law

Article 18. Applicable law

18.1. All Contracts to which these conditions apply shall be governed by Dutch law, unless mandatory law provides otherwise.

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